Open File Request - Mortgage

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Important Info & Procedure

  1. Request will only be processed after Online Application has been finalized and credit report has been ordered.
  2. Open File request is prerequisite of various other requests on VirtualAgents360, or such request will not be able to proceed accordingly. 
  3. After the completion of opening file, loan originator will receive an email notification including copies of 1003/1008 for reference. 
  4. All transaction related documents forwarding to office will only be processed after request received via EDM Document Upload request.